Frequently Asked Questions
Can I hire robes or veils?
Unfortunately not. Only the crowns and headpieces are for hire!
Our robes and veils are extremely delicate and we strive to give you the most perfect quality robes and veils so we cannot risk damage or discoloration. As most brides wear makeup and/or have spray tans, we cannot give less than perfect quality to the next bride.
How long can I hire my tiara/headpiece for?
You can pick up your product any time throughout the week of your wedding and must be returned within 5 days after your wedding with no damages. You will be contacted the week before your wedding regarding pick ups.
Do I leave a bond for hiring?
Yes, $150 bond must be left on pick up and will be refunded once the product is returned undamaged and within 5 days.
What is the price range for hire of tiaras and headpieces?
Prices depend on the headpiece but they range between $80 - $199 for our largest crown.
What is the price range for custom robes?
Prices depend on the design you pick. Most custom robes range between $280 - $480. Enquire and send through a picture of what you're after for a quote.
What is the price range for custom veils?
Prices depend on the design of the veil. Most custom veils range between $320 - $500. Enquire and send through a picture of what you're after for a quote.
Can I walk in or do I need an appointment?
We operate and open by appointments only! Please contact us to make a booking.
What happens if I change my mind about my product?
We are happy to offer exchanges for change of mind on most products, with the exception of earrings due to hygiene reasons. Please note that we do not provide refunds. If you would like to arrange an exchange, kindly contact us, and we will be happy to assist you with the process!
Contact
Have a question? Send us a message and we'll get back to you as soon as possible!